Return Policy

Return Policy for DavonsShowroom Affiliate Web Store

Effective Date: Jan, 2024

At DavonsShowroom, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. This return policy outlines the guidelines for returning items purchased through our affiliate web store.

Eligibility for Returns

1. Time Frame:

   - Products must be returned within 30 days from the date of delivery. After 30 days, unfortunately, the seller may not be able to offer a refund or exchange.

2. Condition of Items:

   - Items must be unused, unwashed, and in the same condition that you received them.

   - Items must be returned in their original packaging, with all tags, labels, and accessories included.

   - Digital products, gift cards, and any perishable items may not be eligible for return.

3. Proof of Purchase:

   - A receipt or proof of purchase is required to process your return.

Return Process

1. Initiating a Return:

   - Contact customer support team at store of purchase to initiate a return. Please provide your order number, the item(s) you wish to return, and the reason for the return.

2. Return Authorization:

   - Once your return request is approved, the seller will provide you with a return authorization number and instructions on how to send your item(s) back to them.

3. Shipping:

   - Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as the seller cannot guarantee that they will receive your returned item.

Refunds

1. Processing Time:

   - Once your return is received and inspected, the seller  will send you an email to notify you of the approval or rejection of your refund.

   - If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

2. Partial Refunds:

   - Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

Exchanges

1. Damaged or Defective Items:

   - If you received a damaged or defective item, please contact the seller immediately within 7 days of receipt. They will arrange for a replacement or a full refund.

2. Exchange Process:

   - For exchanges, please follow the return process. Once the returned item is received and inspected, the seller will send out the replacement item.

Non-Returnable Items

The following items cannot be returned:

   - Gift cards

   - Downloadable software products

   - Some health and personal care items

Affiliate Partner Purchases

Please note that products purchased through our affiliate partners are subject to the return policies of those partners. We encourage you to review their return policies before making a purchase. Returns and refunds for such items must be processed directly with the affiliate partner.

Changes to this Policy

We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

For any questions regarding this return policy, please contact us at info@davonsshowroom.co.uk